Posts Tagged ‘business etiquette’

Poking fun at the networking event

December 18, 2009

Sales is a numbers game.  That boring cliché is true.  But you know what happens when you get too focused on the numbers, and not focused enough on what the hell you’re doing.  Things get un-boring, quick.

Take Robroy.  In my first year of sales, I was all fired up in my suit and tie at the early morning reception for Baltimore business leaders.  My goal was to shake at least ten hands and get at least ten business cards.  Unfortunately, with time running short, I reached out a little too fast for one guy.  He had a coffee in one hand and a pastry in the other as he turned and walked right into: “Hi!  I’m Rob Macdonald!”

He doubled over with a “woof!”

I was mortified – horrified! – for him and for myself.  I felt like I was the one who’d been punched in the gut.  I rushed to say how sorry I was and see if he was OK.  Was there anything I could do?  He just waved me off.  Knowing that he would never forget me, and not wanting to add more memories, I sorta allowed myself to be swept away by the crowd.

Ever since that morning, Robroy has worked hard to stay calm and be present to the other person and not worry so much about the numbers.  But one thing will never change.  Danger is my calling card.

(read more posts below.)

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The f-bomb

November 6, 2009

The bomb theory, according to Alfred Hitchcock, says that if a bomb goes off under a table where two people have been idly chatting, that’s surprise.  If the audience knows there’s a bomb under the table, but the characters don’t, that’s suspense.  In film, suspense is better than surprise.

F-bomb graphic

In business, neither is good, as Robroy learned the hard way.  It happened several years ago, when I was trying to win an important partnership for my young creative company, Smith Content.  The meeting was with two somewhat intimidating advertising executives in their stainless steel office downtown.  Now, Robroy generally likes to keep it clean, but that day, in a pitiful attempt at bravado, I let fly with: “We know what the @#*! we’re doing.”

Yep.  The f-bomb.  The execs were clearly underwhelmed.  One cocked his eyebrow.  The other drummed her nails on the table.

If only it were a movie.  The director would have jumped up, waving his arms and yelling, “Cut!  Cut!  What were you thinking, Robroy?”  Then he would have given me a “take two.”

But this is real life.  I had one chance.  And I blew it.

@#*!

How about you?  You’ve been sitting there so politely.  Have you ever been blown up by an f-bomb?  What happened?